UMRAH PREMIUM (Min 2 Pax)
08 Dec 2024 – 19 Dec 2024

(Kul – Jed – Mad – Kul)

1 Night in Taif. 4 Nights in Makkah. 5 Nights in Madinah

Day 1

KUL – JED

• Gather at KLIA (Kuala Lumpur International Airport), 4 hours before departure
• Arrival at Jeddah Airport
• Visiting Taif / overnight stay in Taif

Day 2

TAIF – MAK

What’s Included:

• Free Visit to Tawaf
• Mecca 2x Visit
• Medina 2x Visit
• 3x Umrah
• Zam Zam Water
• Luggage Set
• Insurance
• 1 Night in Taif
• 4 Nights in Mecca
• 5 Nights in Medina
• Tourist Visa
• Breakfast only (Mecca)
• Full Board in Medina
• Experienced Mutawif Guidance
• Free Umrah Course (Online)

EXCLUSIVE:

• Replacement of lost luggage/personal belongings at any location during the trip (Notice: Pilgrims need to take care of their own bags while on the trip)
• Baggage excess fee.
• Any changes in foreign exchange rates and increases in airline ticket prices, airport taxes and/or fuel surcharges.
• Additional visa charges for non-Malaysian pilgrims.
• Eating and drinking during transit unless otherwise specified

Accommodation:

• Hotel Rajan (Tawaf)
• Safwa Tower/Equivalent 50M (Mecca)
• Hotel Concorde Al Khair/Equivalent 150M (Medina)

Flight:

• Saudi Airlines

MECCA

SAFWA TOWER OR EQUIVALENT

50 METER

Facing Mecca’s King Abdulaziz Gate, Al Safwah offers modern accommodation in a high rise, located at Al Haram Al Makky Yard. It features free Wi-Fi access. Fitted with contemporary furnishings, rooms at Safwah Tower Hotel are equipped with flat-screen satellite TVs. They are all air conditioned and include en-suite bathrooms with selected toiletries. Guests will enjoy a menu of traditional Saudi specialities and international classic dishes at the restaurant of the hotel. To order food and drinks via room service is also possible. Other facilities of the Royale Orchid Hotel include an on-site business centre and 24-hour reception staff. Laundry services are available.

MADINA

HOTEL CONCORDE AL KHAIR OR EQUIVALENT

100 METER

Kick off your trip with a fantastic stay at this property, where you’ll enjoy free Wi-Fi in every room. Ideally located in the Central Area, you’ll have easy access to local attractions and sights. Be sure to visit the renowned Al Masjid an Nabawi before you leave. This 3-star property also features a restaurant to enhance your stay and make it truly memorable.

TAIF

HOTEL RAJAN

Set in Taif, 14 km from Jouri Mall, Rajan offers accommodation with a fitness centre, free WiFi, a 24-hour front desk, and a lift. It is located 35 km from Saiysad National Park and features a shared kitchen. The aparthotel features family rooms and facilities for disabled guests. The units at the aparthotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, slippers and a hair dryer. At the aparthotel, all units are soundproof. All units feature a wardrobe. If you prefer to cook in the comfort of your own place, you can make use of the kitchenette facilities, which include a microwave, kettle and a fridge. For guests with children, the aparthotel provides an indoor play area. Guests can enjoy the plunge pool at Rajan. Ar Ruddaf Park is 7.9 km from the accommodation, while King Fahad Garden is 13 km away. The nearest airport is Ta’if Regional Airport, 36 km from Rajan.

TERMS AND CONDITIONS

AL WAQAR CORPORATE VENTURES will be referred to as “ACV” and the CUSTOMER as “You” in the Terms and Conditions listed below:-

PACKAGE PROGRAM

1. No Guarantee of Program Suitability Although ACV strives to provide the best service, ACV does not guarantee that all programs provided are risk-free and suitable for all ages or individuals with poor health records. ACV cannot be held responsible or liable if any problem, pain, accident or death arises as a result of any part of the package program you follow whether the program is stated in the confirmation letter, advertisement or brochure of ACV or the program of your own choice. You are advised to always take care of your health and practice caution while following the ACV package.
2. Possible Change of Program Subject to Regulation 9 Schedule IV of the Tourism Industry Act 1992, in the event of a change of program and ACV has to hold an alternative program instead, ACV is not responsible for ensuring that the alternative program equals the cost or has a similar value to the original program which is replaced.

HOTEL ACCOMMODATION

1. Accommodation Classification.The hotel’s star rating stated in any advertisement, brochure or correspondence from ACV is the rating given by the hotel to ACV for reference only. Hotel ratings and total stars may vary from one country to another. ACV cannot give any guarantee about the suitability of the hotel according to the rating of the hotel as advertised. You may not cancel your package on the grounds of a hotel rating error.
2. Hotel Changes.ACV reserves the right to change the accommodation hotel from the hotel stated in the brochure or package confirmation letter for reasons of no vacancy or room damage problems provided that prior notice is given to you at least 24 hours from the date of check-in to the hotel. In the event, ACV makes no guarantees but will do its best to find an equivalent or better alternative accommodation hotel. ACV cannot be held responsible or liable for any problems that arise as a result of the replacement of the accommodation hotel.
3. Hotel PolicyThe policy regarding the check-in and check-out times of the accommodation hotel is different according to the hotel’s policy. ACV cannot be held responsible or liable for any hardship you experience as a result of the hotel’s check-in and check-out policy.
4. Room type and classification.The type and classification of the room including the amenities (facilities) provided in the room are different according to the hotel and destination country. ACV does not guarantee that your accommodation will be exactly as depicted in our advertisements or brochures. ACV cannot be held responsible or liable for the hardships you experience as a result of the difference in the type and classification of the room you receive or due to the lack of amenities in the room.

ADDITIONAL TRAVEL INSURANCE COVERAGE

ACV only provides limited group takaful coverage as stated in the brochure. As per the provisions of Regulation 12 Schedule IV of the Tourism Industry Act 1992, you are strongly advised to take out additional travel insurance to cover your trip. You are free to choose the insurance company that suits your needs and the type of coverage that is best for you.

You choose not to take additional travel insurance, it means that you have known and agreed to accept the liability and risk of cancellation penalties, damages and unexpected additional expenses including but not limited to medical emergency expenses during the trip.

If you have purchased additional insurance, you are advised to review the terms contained in the insurance policy to ensure that the coverage obtained is sufficient.

AL WAQAR AS A THIRD PARTY/EXCEPTED PARTY

ACV is only an intermediary between you and airlines, hotel accommodation, transport and/or service providers (ground suppliers). ACV is not the owner or operator of any airline or transport company, hotel accommodation or any place of visit or any supplier in connection with your package.

As such, ACV cannot be held liable for any loss, damage, delay, hardship or injury suffered by you as a result of breach of contract, intentional or unintentional omission or negligence by airlines, hotel accommodation companies, transport companies and service providers (ground supplier).

You are advised to carefully read these additional terms and conditions before agreeing to an umrah or ACV holiday package, reading these terms and conditions is in addition to the provisions of terms and conditions in Schedule IV of the Tourism Industry Act 1992.

It does not reduce the validity of the provisions of Schedule IV of the Tourism Industry Act 1992 and to the contrary, the terms and conditions in Schedule IV of the Tourism Industry Act 1992 are applicable. Once you have paid any deposit and/or signed an agreement to subscribe to ACV’s umrah or holiday package, you are bound by contract with ACV and are deemed to have read and agreed to all of these additional terms and conditions.

VERIFICATION OF CORRECT PACKAGE DETAILS

You are required to check the information about the booked package before making the deposit payment including but not limited to the price of the package, the date of the outbound flight and the time of departure and arrival, the selected package including the hotel accommodation and the type of room selected and other information as stated on the payment receipt and/or confirmation letter.

You are deemed to have agreed with all the information in the receipt or confirmation letter and are fully responsible for any additional risk or cost to your package if you fail to report any errors or omissions in your package details within 24 hours from the date the receipt or confirmation letter is issued.

ACCURACY OF DETAILS OR PERSONAL INFORMATION DURING BOOKING PACKAGES. When booking a package, all details you provide to ACV are information that will be used by the company.

Make a deposit payment and if no corrections are made all information given is considered true and final.

ACV cannot be held responsible for any incident or problem arising as a result of incorrect details or personal information you provide.

You are fully responsible for declaring your health status before making a deposit payment. ACV reserves the right to refuse your booking if your health condition is found to endanger your own health and safety or reduce the comfort or enjoyment of other members of your tour group

If you need help due to your health condition, you are required to bring other family members to help you during the trip and bring your own assistive equipment such as a wheelchair and your own medicines

ACV cannot be held responsible for taking care of you personally or providing medication if you are ill. If your condition requires personal care, ACV reserves the right to charge you an additional fee to hire a third party to care for you.

PACKAGE PAYMENT

ACV only accepts payment by cash, bank draft, electronic transfer or personal check. ACV reserves the right to hold your package booking until payment of the deposit via bank draft or personal check. ACV is not responsible if the package you booked is sold out due to late payment of your bank draft or personal cheque

For package payments that are less than 7 working days before the flight date, ACV reserves the right to refuse payment by private check and if no package payment is made in cash, it may result in your package being automatically canceled and any package payment that has been paid being forfeited according to Table IV Tourism Industry Act 1992.

FLIGHT TICKET

Your package includes flight tickets from KLIA/KLIA 2 to the destination only but does not include KLIA/KLIA2 domestic flight tickets. Although the confirmation letter with your flight schedule has been printed, the schedule is still subject to amendment by the airline. ACV is not responsible for any compensation including but not limited to compensating domestic ticket change fees, additional hotels or other hardships as a result of the amendment. ACV is also not responsible for any airline claims. Therefore, in the event of any change or amendment of the flight schedule, ACV cannot compensate, arising as a result of schedule change, delay, cancellation, missed connection, mechanical problem, bad weather, rearrangement of seats in the flight, loss/delay of baggage, delays in immigration checks and/or denial of boarding by the airline.